FAQs
What types of pets are your products designed for?
Our luxury accessories are designed for small and medium-sized dogs, as well as other small pets like cats, kittens, rabbits, and guinea pigs under 10kg.
What materials do you use in your products?
Our leads and accessories feature 14k gold-plated metal and premium vegan leather for a combination of luxury, durability, and comfort.
How do I choose the right size for my pet?
Our leads come in two sizes: Small (130 cm) and Medium (160 cm). We recommend measuring your pet to find the best fit.
How should I care for my Mon Petit Amour Manolo products?
To maintain the quality of our products, we recommend gently cleaning them with a soft cloth and avoiding exposure to harsh chemicals or excessive moisture. When lead is not in use, it is best to store it in it's material case.
What is your return and exchange policy?
We take pride in the quality of our products and aim to deliver them in perfect condition. If your order arrives spoiled, damaged, or incorrect, please contact us within 14 days at orders@monpetitamourmanolo.com to initiate a return.
Returns are only accepted if the item is in its original condition with tags and packaging intact. We will provide a return shipping label and instructions for approved returns. Refunds are issued to your original payment method after we receive and inspect the returned item. Please note non-returnable items include custom or personalized products, sale items, and gift cards.
How long will it take to receive my order?
Shipping times vary depending on your location. Once your order is processed, you will receive a confirmation with tracking information.